A ticket distributing staff is accused of counting her cash during the ticket distribution time. When passengers asked her for tickets and suggest her to count cash later when she is free, the situation escalated and arguments started.
The counter lady can be seen abusing the passengers and refusing to cut the tickets. She asks for the police officer to remove the people asking for tickets.
Several people from the railway show up but refuse to calm the situation. The matter was referred to the railway ministry after the video went viral on social networks.